London, UK, 13th September 2021 – Engage Hub, the data-driven journey orchestration company, today announced that it has won in the ‘Best Customer Service and Experience Technology’ category at the FStech Awards 2021.
The FStech Awards 2021 focused on celebrating the excellence and innovation within the UK and EMEA financial services sector. The FStech Awards brought together the industry’s best and brightest for the biggest evening in the financial services technology calendar.
Mark Grainger, VP Sales Europe, Engage Hub comments on the news: “I am thrilled to see Engage Hub as the winner for the Best Customer Service and Experience Technology at this year’s FStech Awards. Having previously been recognised as a major FinTech player for a second year running, this win is yet another fantastic testament to the products and services we offer in the Financial Services sector.”
Mark continues, “At Engage Hub, we help our Financial Services clients to compete in their industry by delivering safe, secure and seamless journeys for their customers. Our ISO 27001 certified product set and features enabled 52% of our banking client’s customers to now complete the on-boarding process using our self-service channels, enabling them to reap the benefits of €1.2 million savings per annum – as well as reduce costs, boost efficiency and thrive in a competitive market.”
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